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  • #2294

    Hi Nigel, I know this is not your problem but I am not sure what to check next. Everything was working done then in the same night all of a sudden I can’t upload photos. I have asked the host to check the PHP memory size and I have checked permissions in the media folder and all seems OK. The error comes up when I push the save button on the new media window and says:
    ******************
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    *******************

    Any pointers would be greatly appreciated!
    Cheers,
    Jason

  • #2295

    Jason

    More information about this error may be available in the server error log.

    Have you checked the server error logs? It would be most unusual for a 404 error not be listed there with more detail about what happened.

    Nigel
    My personal kiwitrees site is www.our-families.info
  • #2298

    Thanks Nigel. I’ve asked the host to investigate.

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