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  • #14472

    <span dir=”auto”>A20214</span> and family: clicked on tab Families and no display; tried other family members, same thing. Other records so far are okay.

    Looked at Admin > logs and see two consistent errors that may/may not be relevant. (timing is off;  listing from Nov 5 to today)
    <table id=”log_list” class=”dataTable no-footer” role=”grid” aria-describedby=”log_list_info”>
    <tbody>
    <tr class=”even” role=”row”>
    <td class=”sorting_1″>2022-11-08 14:39:10</td>
    <td>error</td>
    <td>ERROR 2: Trying to access array offset on value of type null; 0 Error occurred on line 1380 of file edit_interface.php</td>
    <td></td>
    <td></td>
    <td></td>
    </tr>
    <tr class=”odd” role=”row”>
    <td class=”sorting_1″>2022-11-08 07:45:03</td>
    <td>error</td>
    <td>ERROR 2: foreach() argument must be of type array|object, null given; 0 Error occurred on line 507 of file autocomplete.php</td>
    </tr>
    </tbody>
    </table>

    ----- [updated: 17 Nov 2022] MacOS: 10.15.7  (Catalina) Safari   14.1.2;  Firefox 06.0.2 (64-bit);  Microsoft Edge Version 107.0.1418.28

    Alter-Drukarsh Connections/the Garelick 3.3.11a - PHP 8.0CGI - mySQL 7.4FastCGIs <family members only>

    The Royals | T

  • #14473

    clicked on tab Families and no display; tried other family members, same thing. Other records so far are okay.

    Looked at Admin > logs and see two consistent errors that may/may not be relevant. (timing is off;  listing from Nov 5 to today)

    Unfortunately “timing is off” in a log means the error has nothing to do with the problem, and never will have.

    If there is a problem, the error message will / must match the time the error occurred (i.e. when you tried to display that Families tab) EXACTLY. If you don’t see a matching timed error in the kiwitrees logs, then the next recourse is usually the server error logs.

    Alternatives might be the browser’s ‘developer tools’, or the page ‘source’, again in the browser.

    I’ve sent you an email about this.

    Nigel
    My personal kiwitrees site is www.our-families.info
  • #14474

    Resolved. A20214 record displays. Good night.

    ----- [updated: 17 Nov 2022] MacOS: 10.15.7  (Catalina) Safari   14.1.2;  Firefox 06.0.2 (64-bit);  Microsoft Edge Version 107.0.1418.28

    Alter-Drukarsh Connections/the Garelick 3.3.11a - PHP 8.0CGI - mySQL 7.4FastCGIs <family members only>

    The Royals | T

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