28th February 2021 at 8:44 pm #12982
Download page not working
1st March 2021 at 10:40 am #12997
I tried everybody and I can’t download
1st March 2021 at 1:59 pm #13001
A far as I can see it is not working. You must be logged in to download. Clicking the link a new page opens and tells me I have to log in to download, but I already was logged in.
Wim. That’s because the login process includes a redirect to the page you came from immediately before you logged in. In this case that was from the “download redirect” page! So we have an annoying loop. In fact, if you checked the top menu you should see the option “Log out”, which indicates that yes, you were logged in. Get out of the loop by going direct to the downloads page (under menu item “Service”).
However, that problem no longer exists. Now the “download redirect” page will send you to the login page. When you submit your login, you will be returned to the ‘downloads” page immediately.
Sorry for the inconvenience before.
1 user thanked author for this post.
1st March 2021 at 2:56 pm #13004
Sorry, I am confused. In your earlier reply you said:
I understood that to mean you had succeeded in downloading the update file. Also, just about the same time you actually downloaded the file:
You must be logged in to access attached files.
4th March 2021 at 9:30 pm #13027
Thank you so much!
Downloaded and installed
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