26th October 2016 at 10:43 pm #7284
I’m braced for a rebuke because I feel sure that this is explained somewhere, but I have searched and failed to find it … so…. I have just noticed something which I am sure must have changed recently, as otherwise I must surely have noticed it earlier : When I am logged in, all dates appear with the form 25 July 1866 but when I am not logged in (and so, presumably, for all visitors to the site) the dates appear with the form July 25 1866. I have always used the former (which I think of – rightly or wrongly – as the British way of presenting the date, whereas I regard the latter as the American way).
I have checked in Admin – General where I have specified Language = British English (although I can’t imagine that would influence date format) and cannot see anywhere else the option to specify date format. Surely this couldn’t be influenced by the location of the server (mine is in US). As you can see I’m struggling to find an explanation. I await a simple answer and a strong rebuke!!
27th October 2016 at 7:58 am #7285
I have checked in Admin – General where I have specified Language = British English (although I can’t imagine that would influence date format)
Actually that is exactly where it is set, As you said youself “… the British way of presenting the date”.
Date formats are completely language dependent. Living in France I’m sure you are aware that the French way of writing a date is different again.
What you are missing (in understanding) however is the link between setting languages and login / not logged in status. I have on my to-do list to write an FAQ explaining exactly how kiwitrees applies language settings and how to make the best use of the options that provides. Its far too complex for a quick answer on the forum.
But in very simple terms languages are set in FOUR places:
- In Administration > Site configuration > Languages” where you select which languages your site makes available for use (by anyone)
- In Administration > Family trees > each family tree > General tab
- In Administration > Users > Manage users > each user’s account details > Language
- In each user / visitors own browser configuration.
When logged in the priority order is 3, then 2 if nothing set for this user.
When not logged in the priority is 4, but only if that language is available in 1., otherwise 2.
So from what you describe your user details specify British as your preferred language, but (I suspect) your browser is set to prefer US English which therefore gets used when you are not logged in.
Surely this couldn’t be influenced by the location of the server (mine is in US)
Correct, no influence from server location.Nigel
My personal kiwitrees site is www.our-families.info
27th October 2016 at 8:25 am #7286
Thanks for such a prompt, comprehensive – and for you – early-morning response Nigel!
I am reassured by the fact that the non-logged-in default is influenced by the user’s ‘browser configuration’. I think this explains why I haven’t noticed the problem before and it really is new for me. Last weekend, after a succession of problems with Windows 10, I was obliged to do a clean re-install of Windows, and am still going through the process of configuring and adjusting. After a quick check, however, I can confirm that my principle browser – Chrome – is set to British English, and my own user account in kiwitrees is set to British English. However, I have suspected that the Microsoft Edge browser, which is delivered with Windows 10 has been thrashing with Chrome and may well be the principle reason for the problems I have been experiencing. I have just checked my Edge settings and they show US English!! I don’t use Edge much at all – knowingly! Hmmm! More work required here – I’ll let you know the outcome. Meanwhile, if anyone else is using kiwitrees under Chrome under Windows 10, I’d be pleased to hear from them.
27th October 2016 at 8:35 am #7287
That’s good. Do note though that I said above “in very simple terms“. It may well be that I have glossed over some parts that may be relevant to your specific issues.
Meanwhile, if anyone else is using kiwitrees under Chrome under Windows 10, I’d be pleased to hear from them.
I use nothing else than Chrome (under WIN 10) except for occasional testing with other browsers. What problems are you experiencing? I have to say that although I waited a while before upgrading to WIN 10, I have found the experience overall very good, with no major issues, and a generally improved user-experience (I moved from Win 7).Nigel
My personal kiwitrees site is www.our-families.info
27th October 2016 at 9:49 am #7290
Problem solved – I had selected ‘English’ as opposed to ‘English (United States)’ on the new Chrome installation but on closer inspection of the other language options I have selected ‘English(United Kingdom)’ and all is well! I still wonder what the unqualified ‘English’ selects as country!!
As for Windows 10 and the problems I have experienced, borrowing from your previous response,
Its far too complex for a quick answer on the forum.
but in brief the problems have developed over the last few months, functions becoming steadily inaccessible – first Windows Start Menu (with all the associated apps, links and pre-defined tile shortcuts) – then Microsft Edge, then the task bar blocked and would not respond, then the search/Cortana window – Settings(!!) – Task Manager .finally hardly anything worked at all! ..frequently, the system would simply hang half-way through the start-up cycle and I had to resort to Ctrl-Alt-Del. Raising it on the Microsoft Community forum, I found that I was not alone – hundreds of people were experiencing exactly the same problems. Fixes were proposed but none worked. Finally, several people concluded that the only way to get out of it was to download a new version of W10 onto a USB Flash drive and to do a clean re-install, booting from that. This is what I did last weekend and finally I have a Windows 10 installation once more working as it should. I have the feeling that everyone experiencing the problems had fairly unusual – and therefore possibly untested by Microsoft – installations, and no-one was using purely MS products – Internet Explorer – MS Office – etc. In our case, living in France and my wife being Austrian, we have always used Swiss French keyboards (ideal for French, German and English language usage) on the desktop, but as that’s difficult to obtain on mobile devices we have French config laptops and a UK config tablet, all of which are supposedly synced by Windows .. but frequently we pick up a laptop and find that the password isn’t accepted …because Windows has suddenly decided the laptop has a Swiss French keyboard – which of course it hasn’t!! Little things like that start to make you worry! We use AVG for anti-virus and – in common with many others, we had a number of problems using Outlook under Windows 10 , which were finally tracked down to Windows 10-AVG compatibility issues. I won’t go on!! Suffice it to say that for the moment all is looking good again -I hope it stays that way!
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