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I was viewing the home page for my new site and tried to send myself email (not logged in). The email addy given was valid so why doesn’t it comply?

Fatal error: Uncaught Swift_RfcComplianceException: Address in mailbox given [alterfamily.rbcsolutions.ca] does not comply with RFC 2822, 3.6.2. in /home/user/alterfamily.rbcsolutions.ca/library/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php:347 Stack trace: #0 /home/user/alterfamily.rbcsolutions.ca/library/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php(263): Swift_Mime_Headers_MailboxHeader->_assertValidAddress(‘alterfamily.rbc…’) #1 /home/user/alterfamily.rbcsolutions.ca/library/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php(106): Swift_Mime_Headers_MailboxHeader->normalizeMailboxes(Array) #2 /home/user/alterfamily.rbcsolutions.ca/library/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php(63): Swift_Mime_Headers_MailboxHeader->setNameAddresses(Array) #3 /home/ftprbc/alterfamily.rbcsolutions.ca/library/swiftmailer/lib/classes/Swift/Mime/SimpleMimeEntity.php(592): Swift_Mime_Headers_MailboxHeader->setFieldBodyModel(Array) #4 /home/user/alterfamily.rbcsolution in /home/user/alterfamily.rbcsolutions.ca/library/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php on line 347

Fatal error: Uncaught Error: Call to a member function getClientIp() on null in /home/ftprbc/alterfamily.rbcsolutions.ca/includes/session.php:366 Stack trace: #0 [internal function]: {closure}(‘2ffd35fb3b819c1…’, ‘KIWITREES|a:5:{…’) #1 {main} thrown in /home/ftprbc/alterfamily.rbcsolutions.ca/includes/session.php on line 366

ERROR 2: Unknown: Cannot call session save handler in a recursive manner
0 Error occurred on

Fatal error: Uncaught Error: Call to a member function getClientIp() on null in /home/ftprbc/alterfamily.rbcsolutions.ca/includes/authentication.php:193 Stack trace: #0 /home/ftprbc/alterfamily.rbcsolutions.ca/includes/functions/functions.php(339): AddToLog(‘ERROR 2: Unknow…’, ‘error’) #1 [internal function]: kt_error_handler(2, ‘Unknown: Cannot…’, ‘Unknown’, 0, NULL) #2 {main} thrown in /home/ftprbc/alterfamily.rbcsolutions.ca/includes/authentication.php on line 193

----- [updated: 31Aug2023]

 Alter-Drukarsh connections |The Garelicks|Journal 3.3.12 -  PHP Version 8.1.17 - mySQL 8.1
The Royals |The Kennedys|The Gerrer Rabbis  3.3.12 -  PHP Version 8.1.17 - mySQL 8.1

macalter wrote:

Address in mailbox given [alterfamily.rbcsolutions.ca] does not comply with RFC 2822, 3.6.2.

That is the answer. You are using your domain name in a setting that should be a valid email address. Check your Mail configuration in kiwitrees.

I’m not sure if it will be in
Administration > Site administration > Site configuration > Mail configuration tab > Sender email
or
Administration > Family trees > your family tree > Contact information tab > Kiwitrees reply address
I normally have the same in both of those.

Nigel
My personal kiwitrees site is www.our-families.info

Sorry, been quite scatter-brained of recent so missed replying. Fixed my email addy, even though you said in notation it’s suppose to be valid 🙁 Tried to send email from Users, received okay. Tried to create account (unapproved), email to myself, didn’t receive email.

----- [updated: 31Aug2023]

 Alter-Drukarsh connections |The Garelicks|Journal 3.3.12 -  PHP Version 8.1.17 - mySQL 8.1
The Royals |The Kennedys|The Gerrer Rabbis  3.3.12 -  PHP Version 8.1.17 - mySQL 8.1

Did you check both email settings nited in my previous reply?

If they are OK look for relevant entries in kiwitrees logs AND your web server logs.

I also assume you have checked your mail junk / spam folders etc?

Nigel
My personal kiwitrees site is www.our-families.info

mail config and contact email are set the same. No spam. The user account email is different addy.

Will wait until morning in case the mailman was slow in delivering 🙂 <Well, later today, it’s 4.20am here>

----- [updated: 31Aug2023]

 Alter-Drukarsh connections |The Garelicks|Journal 3.3.12 -  PHP Version 8.1.17 - mySQL 8.1
The Royals |The Kennedys|The Gerrer Rabbis  3.3.12 -  PHP Version 8.1.17 - mySQL 8.1

Not likely. Check those logs.

Nigel
My personal kiwitrees site is www.our-families.info

Nothing showing, only my edits. (Administration > logs)

----- [updated: 31Aug2023]

 Alter-Drukarsh connections |The Garelicks|Journal 3.3.12 -  PHP Version 8.1.17 - mySQL 8.1
The Royals |The Kennedys|The Gerrer Rabbis  3.3.12 -  PHP Version 8.1.17 - mySQL 8.1

Dont forget to check the other one. But maybe later 😉

Nigel
My personal kiwitrees site is www.our-families.info

kiwi wrote:

Dont forget to check the other one. But maybe later

Also, let me have a “blow-by=blow” list of what you did that failed (what pages you did what on, how, etc) so I can reproduce it on my machine. That way I can tell if its a code issue or a server issue. I don’t fully understand what “Tried to create account (unapproved), email to myself, didn’t receive email.” entailed.

Nigel
My personal kiwitrees site is www.our-families.info