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  • #2399

    When I clicked USERS > Unverified by User, I received the popup error window:

    http://yourdomain.com

    DataTables warning (table id = “list”) DataTables warning: JSON data from server could not be parsed. This is caused by a JSON formatting error.

    -----
    [updated: 11 Jun 2021]
    MacOS: 10.15.7  (Catalina)
    Safari   14.0.3;  Firefox 89.0
    PHP 7.4 FastCGI

    Alter-Drukarsh connections... 3.3.8 <private>
    The Royals 3.3.8<royals.rbcsolutions.ca
    >
    The Gerrer Rebbes 3.3.8 <royals.rbcsolutions.ca/index.php?ged=rebbes>

  • #2400

    This error (in any list) is almost always caused by an error in the data itself. In this case perhaps the use of an “odd” character in a user or real name. Perhaps an accidental carriage return?

    Occasionally it is a timing issue between server and client, but that will usually disappear on re-boot.

    If you know how to use firebug (or its equivalent in browsers other than Firefox) you can see exactly what the offending data element is.

    Beyond that it is impossible to diagnose without full administrative access to your site.

    Nigel
    My personal kiwitrees site is www.our-families.info
  • #2401

    I have Mac Google Chrome. Am I going into my site and viewing my list of users? I’ll view then retype to insure okay. Knowingly the names are alpha only.

    -----
    [updated: 11 Jun 2021]
    MacOS: 10.15.7  (Catalina)
    Safari   14.0.3;  Firefox 89.0
    PHP 7.4 FastCGI

    Alter-Drukarsh connections... 3.3.8 <private>
    The Royals 3.3.8<royals.rbcsolutions.ca
    >
    The Gerrer Rebbes 3.3.8 <royals.rbcsolutions.ca/index.php?ged=rebbes>

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Administration > Users’ is closed to new replies.