12th May 2017 at 9:16 am #8617
Ah yes, a picture always helps 🙂
But first I must take pleasure in referring back to your original post, where you said “can’t get further than the Home Page which has ‘a continuously turning wheel’ top left.”
That pointed me to the HTML block in the top-left corner, at which I abandoned my first guess, which it is now apparent was the correct one 🙂
The fact she is a member is largely irrelevant, as the home page operates almost the same regardless. It is your “front page” and therefore fully accessible to visitors. The only difference is that individual block’s content will vary according to who can see private information. Indeed it would be interesting (but not particularly helpful) to know if she is seeing this problem before, after (or both) logging in. I would expect it to be both.
If you want to test it with her first you can temporarily modify any of the blocks, For example, in /modules_v4/todays_events/module.php find the code for “loadAjax” (about line 100) and change true to false. That should remove one of the spinning wheels. But I don’t recommend leaving it that way.Nigel
My personal kiwitrees site is www.our-families.info