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clandav wrote:

Is this a kiwitrees issue or a server software issue??

Hard to answer at this stage. Possibly a combination of the two. Also probable that the NOTE error is the cause of the time-out, which in turn caused the site to go off-line.

Can you or your server support techs see anything in the logs to indicate what specifically caused the time-out?

Nigel
My personal kiwitrees site is www.our-families.info