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Wim

Is that only on the page for I3844 or any individual? If only that one then it is most likely to be a data error. But it is very unusual for data to cause a 500 error.

First, you need to look in your web server logs to see of there is any information to help explain what the actual cause is. If you don’t have access, you will need to ask your web host to look for you.

Nigel
My personal kiwitrees site is www.our-families.info