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  • #13603

    Sorry I couldn’t get back to you sooner.

    It’s likely that your server locked up, perhaps due to insufficient resources to effect the deletion. Your web host may need to restart it.

    If they can provide any error information when they do that it might help to check if it’s something we can help you avoid in future – or it might just be they can tweak the resource settings dor the ddatbase a litle to give you better capacity to run the export / import processes.

    Nigel
    My personal kiwitrees site is www.our-families.info