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What was the place name you tried, and what part of it did you type? (So I can test).

Can’t explain your sentence “ I use Geonames website when wanting to add new places”?

Geonames is built into kiwitrees autocomplete code. You don’t need to do anything different whether the place already exists in your data or not. So that sentence confuses me a little.

Nigel
My personal kiwitrees site is www.our-families.info